Privacy Policy

How we handle and protect your personal information.

Last updated: January 2024

Introduction

Swift Rim d.o.o. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swift-rim.com or engage our legal services.

We operate under Croatian law and comply with the General Data Protection Regulation (GDPR) as it applies within the European Economic Area. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We collect information in several ways depending on how you interact with us:

Information You Provide Directly

When you contact us or engage our services, you may provide:

  • Name and contact details (email address, mailing address)
  • Nationality and residency information
  • Information about properties you're interested in purchasing
  • Financial information relevant to your transaction
  • Identification documents required for legal procedures
  • Any other information you choose to share in correspondence

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Device information

This information is collected through cookies and similar technologies. See our Cookies Policy for details.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Legal Services

  • Conducting due diligence on properties you're considering
  • Preparing and reviewing contracts and legal documents
  • Representing you before Croatian authorities and registries
  • Communicating with you about your transaction
  • Fulfilling our professional and legal obligations

Website Operation

  • Responding to inquiries submitted through our website
  • Improving our website functionality and user experience
  • Analyzing website traffic and usage patterns
  • Ensuring website security

Legal Compliance

  • Meeting professional regulatory requirements
  • Complying with anti-money laundering regulations
  • Responding to legal requests from authorities
  • Protecting our legal rights and interests

Legal Basis for Processing

Under GDPR, we process your personal data based on one or more of the following legal grounds:

  • Contract performance: Processing necessary to provide our legal services to you
  • Legal obligation: Processing required by Croatian law or professional regulations
  • Legitimate interests: Processing for our legitimate business interests, such as website improvement and security
  • Consent: Where you have given specific consent for particular processing activities

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third parties who assist in our operations, including:

  • IT and website hosting providers
  • Translation services
  • Professional advisors (accountants, insurers)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Transaction-Related Parties

When handling your property transaction, we may share relevant information with:

  • Notaries public
  • Land registry courts
  • Tax authorities
  • Ministry of Justice (for non-EU buyer approvals)
  • Counterparties and their legal representatives

This sharing is necessary to complete your transaction and fulfill legal requirements.

Legal Requirements

We may disclose information when required by law or in response to valid legal processes, such as court orders or government requests.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

  • Client records: Retained for 10 years after the conclusion of services, as required by Croatian legal professional regulations
  • Financial records: Retained for 11 years as required by Croatian tax law
  • Website analytics: Aggregated and anonymized after 26 months
  • Email correspondence: Retained for the duration of the client relationship plus 10 years

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Access controls limiting who can view personal data
  • Regular security assessments
  • Staff training on data protection
  • Physical security measures at our offices

While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

International Transfers

Your information is primarily processed in Croatia. If we transfer data outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your data in certain circumstances
  • Restriction: Request that we limit how we use your data
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Where processing is based on consent, withdraw that consent at any time

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. For significant changes, we may notify you directly via email if we have your contact information.

Contact Us

If you have questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact us:

Swift Rim d.o.o.
Ulica grada Vukovara 284
10000 Zagreb, Croatia
Email: [email protected]

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP):

Agencija za zaštitu osobnih podataka
Selska cesta 136
10000 Zagreb, Croatia
Website: azop.hr